So this old lady comes in and I greet her and ask if she needs any help. Well her car battery turned out to be bad and she needed a new one. I looked it up and it cost $110 after turning in her old one. She agrees and I go grab it, I ring it up and with the $15 core charge it comes out to around $136.
She slides her debit card and it gets declined. She kind of sighs and she gets out her credit card and it is declined again.
I can see she is almost in tears so I decide to remove the core charge in good faith that she will bring the old battery in and I take 10% off the purchase. She is very thankful and we…
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